AI customer service for municipalities, event organisers, waste services, tourism and restaurants
Your customers get answers in seconds. You get time for what really matters.
Your business is growing. Your team isn’t.
Same answer, over and over
Customers lost when no one answers
Decisions made without data
We fix all four. The agent takes what repeats, your team takes the hard cases, and the data shows what customers actually want.
Is 60% of your team’s time spent on the same questions?
Run the numbers
Value freed over 3 years€46,080 in year one. An estimate we check against your numbers in a pilot.
- Monthly cost today
- €4,800
- The agent frees up
- 96 hours/mo
How we calculate this
- Cost today: repeat conversations × minutes each × your loaded hourly cost.
- Relief: in week one of a live deployment, 8 of 10 conversations were resolved without a person (7 of 10 questions answered).
- Value freed, not invoiced: the real impact shows in your own numbers during the pilot.
Every channel. One dashboard.
No more jumping between systems. Every conversation lands in one place and becomes data that improves the customer journey.
- Web chat
- Phone
- Messenger
Example of the dashboard: three customers are waiting for a reply. Customer satisfaction is 84.2 of 100, the agent resolved 80 percent of conversations on its own, 1,025 conversations in the last 30 days and an estimated 41 hours saved.
3 customers waiting! The agent took the rest.
Waiting for a reply
«What time does the marathon start?»
Website chat. The agent wasn’t sure of the answer.
1 h 5 minwaiting
«Do you need a licence to run?»
Instagram. The agent couldn’t find the answer.
38 minwaiting
«Can I get my money back? I got sick.»
Email. Refunds always go to you.
12 minwaiting
Customer satisfaction
84.2of 100
+3.4 points
Resolved by the agent
80%
+6 points
Conversations, last 30 days
1,025
18% more than the 30 days before
Time saved
41hours
Estimated, 3 min per conversation
Chat or phone. Or both.
Chat agent
- Website chat, email, Messenger, Instagram and WhatsApp
- Internal too, for staff and new hires
Phone agent
- Takes every call, day and night. Never lose a customer
- Natural English and 30+ other languages
Questions and answers.
Will this replace our people?
No. The agent takes the questions that come in again and again. Your team gets the time and freedom to focus on meaningful work that actually moves the business forward.
What does it take from us?
Very little. One workshop of 1 to 3 hours and one contact person. We do the rest. You test the agent before your customers meet it.
What about privacy?
Everything is built from the SOC 2 and ISO 27001 standard. Your data is encrypted in transit and at rest, and personal data is stored and processed in the EU. We sign the data processing agreement before we start, and the agent only answers from the sources you approve.
How soon will we see results?
From week one. At one customer, the agent resolved 8 of 10 conversations on its own in the first week.
What does it cost?
The investment depends on channels and volume, and is set after the demo. The calculator above shows what routine questions cost you today.
